 TERMS & CONDITIONS Please read carefully the following terms & conditions
as they set out the basis upon which you can visit and use the durakitworkwear.com
website (“site”). This site is owned and operated by Durakit (“we”, “us”). Registered
office: PricewaterhouseCoopers LLP, Princess Court, 23 Princess St, Plymouth PL1
2 EJ. VAT no. – GB 865 6595 68.
Intellectual rights All rights, including copyright,
in this website are owned by or licensed to Durakit. Any use of this website or
its contents, including copying or storing it, in part or in whole, other than for
your own personal, non-commercial use is prohibited without the prior permission
of Durakit. You may not modify, adapt, alter, distribute or create derivative works
of the site, in whole or in part.
Links to Third PartiesThe site may provide links
to third parties that we believe may be of interest to you. We do not control nor
vet these websites, and therefore we cannot accept any liability in respect of either
the contents or your use of these websites.
Accuracy of ContentWe have taken all
possible precautions to ensure that the information provided within this site is
accurate, in particular that prices shown are correct at the time of publishing
and that all workwear has been fairly described. All prices quoted are exclusive
of delivery charges. Whilst all possible effort has been taken to display garment
colours accurately, we cannot guarantee that your monitor’s display will accurately
reflect this.
Limitation of LiabilityNothing in these terms and conditions shall
exclude or limit liability in relation to any damages arising from death or personal
injury caused by the negligence of Durakit. However, in all other circumstances
we will not accept liability for any loss or damage of any kind suffered as a result
of using this site, including use of the information provided within this site.
Damage to your ComputerWe make all possible effort to ensure that this website
is free from viruses and defects. However, we cannot guarantee that use of this
website or of any websites accessed through it, will not damage your computer. We
shall not be liable for any loss or damage deemed to be a result of using this website.
Account SecurityIt is your responsibility that you ensure that all information
with regards to your account is kept confidential. We shall not accept responsibility
for any loss or damage as a result of you not keeping all such information confidential.
Order AcceptanceIf you have supplied us with your e-mail address, we will notify
you by e-mail as soon as possible to confirm receipt of your order. At this point
the contract for the sale of the goods shall be formed at the place from which the
acceptance e-mail is sent. If however you have not supplied us with an e-mail address,
our confirmation of order page at the end of the ordering process shall act as confirmation
of acceptance of the order. No contract will be formed until you receive confirmation
from us that we have accepted your order.
Deliveries DisclaimerWe will endeavour
to meet any date stated for delivery. We will not be liable for any losses, costs,
damages or expenses incurred by you or any third party arising directly or indirectly
out of any failure to meet any estimated delivery date.
Privacy policyAs a UK based
website we endeavour to ensure that all personal information provided is handled
in accordance to the 1998 UK Data Protection Act and use technology that protects
your information (including credit card details) from unauthorised use or access.
We will not sell, distribute or disclose any information we hold on you to any third
parties unless you have provided your consent or are required or permitted to do
so by the law.
The on-line shopping function of the site uses cookies to speed up
the ordering process. These are small text files which are sent to your computer
and enable our website to recognise you. They are not computer programmes and are
incapable of reading any material on your hard disk or disseminate viruses. They
only contain such information as you have provided to us on the website. You can
set up your computer so that it rejects cookies, but in doing so you will be unable
to use the shopping facility on the site.
This privacy policy does not cover those
websites that we may provide links to, and we accept no responsibility for their
privacy policies provided by those sites or any loss or damage arising out of their
policies.
Suspension of siteWe reserve the right to suspend the site at any time
to perform essential maintenance, change details and to remove any inaccurate or
unauthorised material, and also to terminate your use of the site of you breach
any of these terms and conditions.
Change of site detailsWe reserve the right to
change at any time any of the details of the garments on the site, including prices,
colours and sizes.
Change of legal noticesWe reserve the right to change these
terms and conditions and we advise that you read through them each time that you
use the site.
Jurisdiction of siteThis website, its content and any contracts arisen
out of it are governed by and in accordance with English law. All contracts are
conducted in English and by entering into a contract both parties agree to submit
to the sole jurisdiction of the courts of England and Wales.
How to place an order
You can either browse through the shopping section which is divided into categories
or enter a keyword or product code into the search which will bring up the item(s)
you are after.
When you have found something you like, choose the size/colour that
you want, then click ‘add to basket’.
To see your purchases at any time click ‘View
Basket’.
When you are happy with the items in your kit click ‘checkout’. Then simply
follow the instructions to complete your purchase. Your transaction will take place
in a secure environment. A confirmation email will be sent to you once the order
has been completed.
How to pay & securityWe accept online payment in a completely
secure environment using all major credit cards.
Prices include 15% VAT. Please
note safety footwear (boots & trainers) are V.A.T. exempt.
Our online shop uses
the very latest encryption technology (SSL) to ensure that your transactions with
us are private and protected. When you go to buy something, your web browser makes
a connection to the secure section of our website. You will see a padlock in the
bottom right corner to indicate that it has made a secure connection and depending
on your browser a window may pop-up to notify you that you are entering this safe
area.
DeliveryStandard delivery - £4.95
We will endeavour to deliver your goods
within 1 working day of receipt of your order. A signature is required upon delivery
so please provide an address where someone can sign for the goods. Should we send
your order in more than one dispatch due to stock availability there is still only
one delivery charge. Please note that orders placed after 3pm on Friday will not
be processed until the following Monday.
Refund and Return policyIf you are in
any way unhappy with your Durakit purchases you may send them back for an exchange
or full refund. However please note that in order to keep Durakit affordable we
do not include free returns. Postage to cover the cost of returning goods for exchange
is down to you. We will happily refund your postage if the goods are found to be
faulty Please return your purchase to us (unworn and in the original condition you
received them from us with all packaging, labels and hang tags intact) within 14
days of receipt.
Durakit Workwear
PO Box 141
Plympton
Plymouth
PL7 9AE
We strongly recommend
that you ask for a proof of posting certificate from the Post Office to prevent
your kit getting mislaid in the post, as we cannot be held responsible for goods
lost in transit to us. Your statutory rights are not affected by these statements.
Please tell us why you are returning your Durakit , this ensures that we can improve
our service and kit in the future. If you require an alternative item please make
sure to specify which colour and size you would like. Refunds can only be credited
back to the original card that the goods were bought with.
Please note we charge
£5.95 for delivering exchange items.
Customer Services: 01752 395 065 |